Installation and Setup FAQs

What is the difference between "Easy Install" and "Low Disk Space" in the client installer?
I'm installing FASTT Math on a single computer without a network. Is there anything special I should do?
Do I need access to the server console to install the software?
How can a teacher or administrator run the Setup Wizard after the first launch?
I can't launch the applications on my Mac client machines when using a Netware 6.5 server.
Are there any restrictions in the creation of a password?
How do I prepare a file to import student data in to the FASTT Math database?
How do I prepare a file to import teacher data into the FASTT Math database?

If you're not finding the answers to your technical questions on our Web site, our friendly customer service team will be happy to help! 800-342-0236

I can't launch the applications on my Mac client machines when using a Netware 6.5 server.
The SP3 release available for Netware 6.5 must be installed to use Mac clients over AFP.
See Novell for more details.
Note: When using Windows computers with Novell servers, it is preferable to use Novell supplied networking client software to connect to those servers. Macintosh clients must use the AFP protocol to connect to all servers.

How do I prepare a file to import student data in to the FASTT Math database?
You will need to create a tab-delimited text file with defined columns. The only columns required to create a student account are First Name and Last Name. If you do not include passwords, the student will be prompted to create his/her own password when logging in to the program.
A Header Row in the file is optional; however, we strongly recommend you create a row of column headers so you can check the file for accuracy before importing it and to identify the field name during the import process. The following additional name and demographic fields are available for import:

Required:
First name
Last Name

Optional:
Student ID
Middle Name
Suffix
Nickname
Gender
Password (must be between 4 and 12 characters in length)
Grade
Meal Status
English Proficiency
Ethnicity
Special Education
Migrant Status
Other (User Defined)

Note: Passwords must be between 4 and 12 characters in length using letters and/or numbers with no blank spaces. Passwords are not case-sensitive.

There are many ways to prepare the import file. If you are able to export the student information from another database, you can use the following steps to prepare the file.

1. When exporting information from another database, export the file as a plain text or text only file (.txt on Windows and Macintosh).
2. Start Microsoft Excel. Select the file you exported and click Open. Excel has its own import wizard, so follow the steps to bring the data into a spreadsheet document.
3. Within Excel, organize the columns and check the data so that at least the First and Last names are included along with any of the above optional information. Be sure to check the data for accuracy.
4. Save the file as a Text File (.txt).
5. Log in to the FASTT Math Manager, choose Teacher Utilities, and click the Edit button next to the Class List. Go to the Tools menu on the Class List Manager window and select Import Student Wizard.
6. Click the Browse button to locate the file. If the first row of data in the import file contains column headings ("First Name," "Last Name," etc.), select the checkbox labeled Do not include first line (header information). Selecting this option will ignore the column headings during import. Click Next.
7. Identify Data to Import you will see two columns of information, in the first column you will see the header name from the columns in your import file and in the second column you need to select a name from the dropdown list that most closely matches your name. If you do not want to import specific data under a particular header name then select Not Used from the dropdown list. Click Next.
8. Finally, you need to carefully review the records before completing the import.

How do I prepare a file to import teacher data in to the FASTT Math database?
You will need to create a tab-delimited text file with defined columns. The only columns required to create a teacher account are First Name, Last Name and Password. Passwords must be between 4 and 12 characters in length using letters and/or numbers with no blank spaces. Passwords are not case-sensitive.
The Header Row in the file is optional; however, we strongly recommend you create a row of column headers so you can check the file for accuracy before importing it and to identify the field name during the import process. The following additional name and demographic fields are available for import:

Required:
First name
Last Name
Password (must be between 4 and 12 characters in length)

Optional:
Teacher ID
Title
Middle Name
Suffix
Nickname
Administrator (a yes in this field will give the teacher Administrator privileges)

There are many ways to prepare the import file. If you are able to export the student information from another database, you can use the following steps to prepare the file.

1. When exporting information from another database, export the file as a plain text or text only file (.txt on Windows and Macintosh).
2. Start Microsoft Excel. Select the file you exported and click Open.
   Excel has its own import wizard, so follow the steps to bring the data into a spreadsheet document.
3. Within Excel, organize the columns and check the data so that at least the First and Last names are included along with any of the above optional information. Be sure to check the data for accuracy.
4. Save the file as a Text File (.txt).
5. Log in to the FASTT Math Manager, choose Teacher Utilities, and click the Edit button next to the Class List. Go to the Tools menu on the Class List Manager window and select Import Teacher Wizard.
6. Click the Browse button to locate the file. If the first row of data in the import file contains column headings ("First Name," "Last Name," etc.), select the checkbox labeled Do not include first line (header information). Selecting this option will ignore the column headings during import. Click Next.
7. Under Identify Data to Import you will see two columns of information, in the first column you will see the header name from the columns in your import file and in the second column you need to select a name from the dropdown list that most closely matches your name. If you do not want to import specific data under a particular header name then select Not Used from the dropdown list. Click Next.
8. Finally, you need to carefully review the records before completing the import.